VMware Workspace ONE Community
RoidsOveriOS
Contributor
Contributor

How do i cancel a 'Enterprise Wipe Pending' - WSO UEM

I previously send an enterprise wipe command to a mobile phone from the WSO UEM console. Since then the phone has been completely off the network, and now I've been asked not to wipe the phone.

Is there any way to clear that command from our WSO cloud console so it doesn't get sent to the device when it reconnects to the network? Or would VMware / WSO support be able to clear the command?

0 Kudos
1 Reply
Phil_Helmling
VMware Employee
VMware Employee

I am almost 100% sure the API doesn't allow to cancel an "Enterprise Wipe". You may be able to get GSS to log a call with SaaSOps to cancel the task. 

0 Kudos