VMware Workspace ONE Community
Rory_Powell
Contributor
Contributor

How do I open a support ticket?

How do I open a support ticket with VMWare?
I can't seem to progress past the Issue Description page? There is no "Next" or "Submit" or "Ok" button? It only gives me links to KB articles that are vague and do not provide the necessary instructions for what I am try to do...

This is very frustrating. 

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3 Replies
Noordan
Hot Shot
Hot Shot

Hi,

I think you have to select a product to associate it with the SR. But it looks like you don't have the correct permissions for that.

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teich11
Contributor
Contributor

I have the same problem, tried to do a demo of Workspace One and it doesn't work and doesn't let me open a ticket. tried to use the chat and they said I need to open a ticket for which I can't do

Noordan
Hot Shot
Hot Shot

You should also be able to call to the support.

https://www.vmware.com/se/support/contacts/us_support.html 

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