Horizon Files sync error

[cdickerson75]

Are there restrictions on the folder/file names that can be synced with Horizon File?  We seem to be having a issue if a folder has a period in it.  Thanks

-Craig

[mfirenze]

HI Craig,

Horizon Files will not allow filenames that contain any of these characters:  / \ : | " < > *?

A period should be fine, however.

Thanks.

[lkowalski]

Hi Craig,

Sometimes there are invisible characters that are invalid. These characters can be accidentally introduced in the names. A common situation is introducing the backspace character into a file name. The backspace character is CONTROL-H, Ctrl-H, ^H, or \010. Users accidentally introduce the Ctrl-H character into the file names when they use the backspace during a file naming operation and their terminal is incorrectly configured.

This Troubleshooting topic in the Administrator's Guide describes the potential causes for this situation and how to diagnose it:

http://pubs.vmware.com/horizon-workspace-15/topic/com.vmware.hs-administrator.doc_15/GUID-66F3A345-A...

[admin]

Is the period at the end of the folder name?

[cdickerson75]

Yes.  I believe it was something like  Doe John C.

[admin · Accepted solution]

This is a limitation of NTFS. File and Folder names cannot be created on the filesystem that end in a period. Most likely the folder was created on a Mac or on the web and the sync down to windows is failing. Removing the period at the end should allow the folder to sync.

[cdickerson75]

This is/was the issue.  Thanks.