VMware Workspace ONE Community
Globenet
Contributor
Contributor

Hangs on "Creating template for VM data-va........."

Trying to install the Horizon Workspace VA and it keeps getting stuck on "Creating template for VM data-va"

If I try again this happens:

Then I shut down, restart, all the VAs start up instead of only the configurator-va, then I get an error for duplicate IPs if I try to run the configuration on the configurator-va.

workspaceerr.JPG

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13 Replies
sravuri
VMware Employee
VMware Employee

Is it possible you are using ESX 4.x server? We do need ESX 5.x.

Otherwise, we see this problem.

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arodatl
Contributor
Contributor

I am having the same issue and using ESXi 5.0. Any help is greatly appreciated.

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lkowalski
VMware Employee
VMware Employee

Is this a vCenter Server in which there was a previous deployment of the Horizon Workspace vApp?

I found this topic about unused extensions in the Horizon Workspace documentation, and I've been wondering if it could be related to that symptom:

Deleting Unused Extensions from vCenter

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arodatl
Contributor
Contributor

Not a successful deployment....

I think I got it to work, I tried to manually clone to template and received an error that there wasn't enough disk space. I doubled the datastore size (now 500GB) and started the vApp deployment again.

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Globenet
Contributor
Contributor

I'm still upgrading my environment before I give the VA a shot again.

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mattvillilo
Contributor
Contributor

Did you ever get it to deploy?

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Globenet
Contributor
Contributor

Yes I did, I just passed this point yesterday. I needed to upgrade our whole environment to 5.5. As we speak I am going over the whole installation again because I did fresh installs of my vcenter servers. So I need to apply those changes again. I’ll keep you updated…

John A. Jané

Sr. Systems Administrator

O: +1.561.314.0519 | F: +1.561.314.0510

5355 Town Center Road, Suite 1102 | Boca Raton, Florida 33486, US

www.globenet.net<http://www.globenet.net>;

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Shailesh0SantaC
Contributor
Contributor

I was able to by-pass this error ! use Thin provisioning instead of Thick,

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viewtest
Contributor
Contributor

I have exactly the same problem with Workspace 1.8. But unfortunately changing the disk provisioning method didn't solved the problem.

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admin
Immortal
Immortal

Please use following as guidelines in case of error when creating a datava-template during deployment -

1. The vCenter credentials entered have administrator level privileges.

2. There is sufficient disk space to create datava-template. Alternatively you can use Thin

3. ESX/ESXi version is 5.0 or above.

~ Devang

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viewtest
Contributor
Contributor

Thanks for your reply!

I've checked the things you mentioned. The user has administrator privileges, there is sufficient disk space and the esxi version is 5.0.

I don't know if this counts but there was already a workspace 1.5 installed on this vcenter but it was deleted because I wanted to upgrade to 1.8.

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viewtest
Contributor
Contributor

I have also tried to create the template manually but unfortunately it's not detected by the configurator-va.

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viewtest
Contributor
Contributor

Now it's working. Here is what I've done (it's not really a solutin):

- removed the vapp

- redeployed the vapp

- created a datavm-template (using this guide VMware Horizon Workspace 1.8 Documentation Center) before staring the vapp and configuring anything

- started the configuration. now it detected the manually created template but it also tried to create a new one so the installation failed

- removed the vapp

- redeployed the vapp and configured it and now everything is fine

I know, it's really strange...

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