VMware Workspace ONE Community
Zneb
Contributor
Contributor

Exchange Online - Configuration Issue

Hi There,

 

Just recently our AirWatch Cloud Connector stops working and won't connect to ps.outlook.com

Previously we had exact same issue as what is posted in this thread, https://communities.vmware.com/t5/Workspace-ONE-Discussions/Exchange-Online-MEM-Configuration-Issue/... https://kb.vmware.com/s/article/89647 and got fix using the solution they mentioned.

However after a month, we started having a different issue.

Test connection failed with the following message: System.Management.Automation.RunTimeException: Connecting to remote server ps.outlook.com failed with the following error message:

Additional details as per Cloud Connector log is below.

at AirWatch.CloudConnector.ExchangeServices.PowerShell.PowerShellSessionManager.get_Runspace()
at AirWatch.CloudConnector.ExchangeServices.ActiveSyncPolicyManagementService.TestConnection(TestActiveSyncConnectionRequest request)AW_Logging_Exception_Logged:True;AW_Logging_Exception_Data_Count:1;AW_Logging_Exception_Log_Message:;Diagnostics Context

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