Does the Gateway-VA use a firewall?

[mjpagan]

I'm having connection issues with my gateway-va (external access stops after a view minutes, but internal always works) and I'm wondering if there's a firewall or some other logs that I can look at that might help me figure out why this happening.

[sravuri]

We don't have a firewall on gateway, so I can't think of a reason.

Will a webex help to your environment?

[mjpagan]

Possibly.  I'm at a customer's site right now so I likely can't do it tonight.  Maybe some other time this week tho.  Would any log files be helpful?