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DANYBOUFFARD
Enthusiast
Enthusiast

Creating a Predefined Passcode Profile doesn not work

Hi,

I have a Galaxy A8 Cell phone enrolled Legacy Android and the user has quitted but I don't have the passcode for his old device, I tried creating aPredefined Passcode Profile to force a passcode that I chose on the cell phone and on my console it says the profile is installed but the Passcode does not seem to have changed to the one I setted in my predefined passcode provile.

Is there ssomething thta make this not work ?

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