Hi all...
as well as Rich, I'm planning to upgrade our environment from 9.7 to 1902, at next week. Due to problems in the past, as devices stop communicating with the server, I started to upgrade version by version, even though the instructions predict that it is possible to perform directly to the latest version (with the exception of the database).
And, for info purposes, our VMware Account manager says that ' VMware recommends to upgrade AirWatch at least 3 times in year' . Correct or no, we are trying to do this...
Regards