Essentially, I work for a company (Celgene) that uses an app called Airwatch Intelligent Hub, which manages their employees' device access to such things like Outlook. In other words, Intelligent Hub gets installed from the Play store, which then automatically installs locked down versions of Outlook, Excel, etc. User is required to select/approve a bunch of certificates, which I have. Then, when I go to log in to Outlook app, I get an error message that says I need to choose a higher level of security in order to log into the MS Exchange authentication process. However, no security certificates get presented... as if a popup is being blocked. My company says it's a known issue with Google Pixel phones. They say the app developer Airwatch is aware. But I'd like to know if anyone else has this issue with their corporate-managed Outlook, or if anyone has a solution?? Thanks.
PS: my firm uses Airwatch to partition the phone into profiles: Personal & Work. The work profile is where the Outlook app resides with a lock icon to denote ' work.' I am able to hit the login screen, but once I enter username and password, it presents me with the error: ' For security reasons, we require additional information to verify your account. Select a certificate that you want to use for authentication. If you cancel the operation, please close your browser and try again.' As mentioned above though, there is nothing to select... it's a dead-end screen.
