I assume an on-premise deployment. Do you use a load balancer or proxy for your installation? Then try opening the AirWatch console directly from the device / admin services server. (http (s): // localhost / AirWatch) Try to upload the certificate there, does that work?
I assume an on-premise deployment. Do you use a load balancer or proxy for your installation? Then try opening the AirWatch console directly from the device / admin services server. (http (s): // localhost / AirWatch) Try to upload the certificate there, does that work?
Right now enrollment with android device work flawlessly trough my reverse proxy, but with and iPhone or iPad, during the enrollment with the Workspace One Hub app, I enter my external server address, Group ID, User and password, it work and then load and install the MDM profil and certificat, then I get stuck on my server webpage Enrolling Device saying Process will begin shortly....
Checking log on my revers proxy /var/log/nginx/[external address_access.log]
xx.xx.xx.xx - - [16/Nov/2018:14:49:45 -0500] ' GET /DeviceManagement/Enrollment/check-enrollmentStatus?sid=9f684002-c26c-435b-bc6e-52187d2694bb HTTP/2.0' 200 5 ' https:// [external server address]/DeviceManagement/Enrollment/view-enrollmentPending?sid=9f684002-c26c-435b-bc6e-52187d2694bb' ' Mozilla/5.0 (iPad; CPU OS 12_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0 Mobile/15E148 Safari/604.1'
This happen several time until I quit the Enrolling Device web page on the iPhone or iPad. It's like my server doesn't respond to my iOS device. I'm I missing something? The iOS device is visible on my Workspace One console but can't manage it.