cm1190
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Enthusiast

Can not delete user group

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I've created user groups some time ago, for testing white-/blacklisting etc.

Now I want to delete these user groups, but I get message "can not delete user group as it may have assignments linked to it".

There are no users shown in these groups (Accounts / User groups).

Under "Groups & settings / Groups / Assignment Groups" I see these user groups with assignments. E.g. a profile with 2 browsers (firefox). But I can not find this profile anywhere (see attachment).

Any suggestions?

Thank you.

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PatriciaGoncalv
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Enthusiast

Go to devices > Prefil > Filter for inactive, profiles should be there, remove the assignment that will be able to delete the group.

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PatriciaGoncalv
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Enthusiast

Go to devices > Prefil > Filter for inactive, profiles should be there, remove the assignment that will be able to delete the group.

View solution in original post

cm1190
Enthusiast
Enthusiast

Very good hint, thank you.

I did not recognize that there are inactive profiles too.

I removed them.

But I still can not delete these user groups, now I am informed that "Unable to delete user group as it is assigned to following Smart Group(s) - myGroup1"

But I only see user group myGroup1, no smart group.

After one day, I now could delete the user groups!

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