Boxer 5.12.0.2 crashing

[CyrilleGuillaum]

Hello,
on android mobile phone, the last version of Boxer (5.12.0.2) available since the 6th of November is crashing on all our devices.
Anyone else is experiencing similar issue, or has a workaround ?
Best regards

[Arfer99]

We seem to be having the same issue. I am getting reports from users that the Boxer app crashes when you try to launch the app.

Re-installing the Boxer app from the PlayStore seems to fix the problem.

[CyrilleGuillaum]

We tried this, but when you close and reopen the application it crashes again

[Boe_K]

So far 324 of our 861 Android users that have gotten the 5.12.0.2 update and none of them have reported this issue to me. Does it seem to happen on a specific OS version more than others by chance?

[BrianBooton]

We are having the same issue, on prem-installation of Workspace One, Exchange 2016,

[DimitrijePetrov]

Same problem here, please for solution as soon as possible 🙂

[Jamare]

We have users reporting this issue as well.

[arieltmg]

We have the same issue, Its look like VMware rool back to 5.11.
After uninstall the 5.12, install again and if the ver is 5.11 - work fine!

[avishaig]

Same issue here...

[yanivshen]

We have the same issue

[CyrilleGuillaum]

I confirm that Vmware has performed a rollout, I have sent a bunch of logs to their support, hoping that they find where the problem come from.
For all users having the issue we just uninstall the 5.12.0.2 and reinstalled the previous version 5.11.0.4 (which is the version now avalilable in the playstore).
I will post the answer of the support

for information the bug Id is BINXA-11316

[DanielVonwald]

250 of 1350 devices arrived the version 5.12.0.2.

Is there a chance as admin to rollback ?

[Arfer99]

I have suggested that they re-version the v5.11.0.4 as v5.12.0.3 so all devices can install the older working version as an ' upgrade' .

It's annoying that there is no option to force a downgrade to the previous version within the WSOne Console.

[Arfer99]

VMWare support have finally admitted that this issue is related to an ongoing work item: BINXA-11316

They have escalated my Severity 1 incident to the next tier engineer.

[CyrilleGuillaum]

Some people are saying to me that a 5.12.0.3 is now out. Could someone confirm ?

[Arfer99]

I have seen a number of user devices that have updated to v5.12.0.3 and Boxer appears to be working correctly.