Anybody else having issue with the lastest version of IOS Boxer (5.10.2) and ENS? We have had several end users that got an automatic update to Boxer 5.10.1 that is tagged as ' beta' and they are getting the error ' could not update settings for the push notification service.' We have been running on the Cloud version of ENS for a long time with zero issue up until this point. Now end users are not receiving push notifications.
Yes, I have this exact same error. We’re on premise and in reviewing the ENS database, all users on iOS 13 GM receive an invalid device token in the ENS database so... no push notifications.
I’ve opened up a ticket and so far have notemade progress.
We’ll see what happens tomorrow when ios13 is officially released
I was running on 13.1 beta for weeks without issues with push notification. All issues started after the ' beta' boxer version pushed out on Tuesday (5.10.1). When I install the previous 5.10.0 (restore from backup) release ENS notifications work correctly.
Running ENS Version 22.214.171.124
Anyone still having random notifications issues even after the update. I have users that sometimes get notifications, all the setting are on. When i reinstall boxer it works for a day or so and then stops working. I would think it may be the wifi but this also happens on cell phones just on lte.
Thought this was fixed with the boxer update but it also happens on a device on os 12.4.1