Application Manager - Error retrieving component status

[Agryppa]

Hello!

I have succesfully installed Portal 2.1 with loadbalancing and accessing from outside and inside, everything work as expected. In my environment exist two nodes in full mode and one with "connector only" mode. In system health, on connector only node i have message: Application Manager - Integrated Components: Error retrieving component status. I think, this is right. Connector don't work as application manager, why this message is displayed?

Regards,

Piotr

[RaviChayanam · Accepted solution]

How was this connector only mode appliance installed? Did you clone an existing instance? or did you deploy a new VM from OVA and chose that role?

[Agryppa]

Hello Ravi,

This is new VM deployed from OVA as connector only mode.

Regards,

Piotr

[RaviChayanam]

ughp3 should not show up on this dashboard. Was ughp3 cloned from ughp1/2 (and so it was a full VM) and then was it deleted before it was redeployed with a connector only role? Can you look in your Workspace database ServiceInstance table to see how many rows you have?

[Agryppa]

Hello,

Ravi you're right, I've tried to clone ughp1 (and run as connector only), but it did not work. In ServiceInstance table exists entry with ughp3, can I simply delete the row from a table?

Regards,

Piotr

[RaviChayanam]

yes, deleting that row should help.

[Agryppa]

Hmm, in health status ughp3 disapear totally (when row deleted), this is good or bad?

[RaviChayanam]

That's expected. The health of connector-only vas is not shown on that dashboard

[Agryppa]

OK, Thanks Ravi! 🙂