VMware Workspace ONE Community
hbhungra
Enthusiast
Enthusiast

Apple APN Certificate generating issue

Hi,

 

We are unable to generate an Apple APN certificate from Workspace UEM console.

 

"Unable To Reach The AWCP Endpoint : https://awcp.air-watch.com/provisioningportal/CSRGenerationHandler.aws/v1"

 

Please check and let me know if there is any solution for the same. I have allowed the full internet on the server but still facing the same issue.

 

Regards

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crystallraymond
Contributor
Contributor

Any updates on this?  We have had this issue for over a year now.  We have had a ticket open with Workspace One, we've engaged our Security and Network teams.  Nothing is being blocked, works fine in Production.  Any ideas on this?

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hbhungra
Enthusiast
Enthusiast

Yes it’s working for me after downloading IIS crypto and click on best practice.

Regards,

Hakim

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pavelkutis
Contributor
Contributor

Hello,

We tried that as well, but no luck.
Do you have any other recommendations?
Have you enabled TLS 1.0, 1.1 and 1.2?

 

pavelkutis_0-1686655337475.png

 

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pavelkutis
Contributor
Contributor

Now I know.

It is necessary to check the box in cipher suites:

TLS_DHE_RSA_WITH_AES_256_GCM_SHA384
TLS_DHE_RSA_WITH_AES_128_GCM_SHA256

 

 

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