Android enrollment issues with Workspace One/Airwatch - Cant set up device

[d_shark]

Hi Guys, 

We are currently having issues trying to enroll our Android tablets using the QR code enrollment process. Getting an error message (see image attached)

This issue happen on December 7th and Airwatch support came back on December 12th saying issue has been fixed the cause was "corruption on the server that hosts the android hub at getwsone endpoint"

Anyone having the same issue or got a work around for it?

Thanks In Advance

David

[MarcusInch]

I just spoke with support today with the exact same issues again.  They asked me to create a new QR code.  This worked and is allowing our devices to enroll again

Devices > Lifecycle > Staging > List View > Configure Enrollment - then follow steps for creating the new android QR

[d_shark]

Thanks MarcusInch, 

I also had to do the same but pointing the download of the app to the google playstore. All worked ok. 

Regards

David