I am also experiencing this issue but intermittently. Console version is 2004, the devices are Samsung Galaxy A30 running OS10.
Was there any resolution to this apart from upgrading to a version I have already surpassed?
I am looking for this too,
we have a lot of users using Android 10 or higher.
with the OEM version now 180x.
so they got the error "failed to create the install url" with intelligent hub
anyone can help me?
Well after several attempts. I was sent a message on the phone:
"Because your device is running Android 10 (or a new version), Android Enterprise is required for enrollment.
Please check with your IT admin about enabling Android Enterprise"
We just signed on with VMware One Workspace and so far we have not been able to enroll any of the Android devices due to this error.
During my bootcamp class I asked the instructor why that is and he gave a non-answer saying there could be any number of reasons.
I've gone through all the settings very carefully and I don't see anything that should be causing this problem as far as configuration goes.
Google Pixel 5 - running the latest beta of Android 12
I receive this message when the Intelligent Hub attempts to hand off the process to Google for creation of the work profile. This is on a personal device, so it's not in Zero Touch nor is it auto-enrolled.
We're using on-premise Workspace ONE UEM - Version: 220.127.116.11 (2102)
Any direction for what we should check to allow for this enrollment would be helpful.
I think I know the error from the past, but I am not 100% sure.
The WS1 UEM console must know the version numbers of the major releases. Otherwise an enrollment with Android Enterprise fails.
Which Android versions are registered in the database can be checked via Smart Group. (Create New Smart Group > Platform and Operating System)
Also with WS1-UEM 21.05.0.16 Android 12 is not listed. Older versions of WS1-UEM may not have Android 11 listed.
In this case the OS seed script must be applied to the WS1-UEM database:
(Yes, the name "Temporary ios Seed script iOS 15 RC and iOS 14.8" is a bit misleading, as Android OS versions are also updated)
Hey all, thanks for the info. So we had this issue with a Pixel 6 on Android 12. Installed the script and the user said they got past that point but now seeing:
Can’t add work profile
A work profile can’t be added to this device.
If you have questions, contact your IT admin.
Note, I was able to install my Pixel 3a with Android 12 in WS1.
The user got "Failed to create the install URL".
So I went to https://kb.vmware.com/s/article/82775?lang=en_US to see if anything changed since last time I looked at it and now there's a link for a seed script, but OF COURSE when you try to go to that link you get "An error occurred retrieving resource with UID gcbjqx3jlwq5krkx9v3p. You may not have access to view this resource."
So I have to open a ticket with support to get access to the seed script to see if that will fix the issue.
Actually it looks like this was edited (or added) yesterday.
AGGL-10310 - Custom Script to Allow Android 12 enrollments into Workspace ONE UEM Console