VMware Workspace ONE Community
GulenerBaris
Contributor
Contributor

Android Create and Edit Profile Issue

Hi all,

We get an error when we want to create or edit an Android profile in the console. You can watch the video recording of this error. Anyone experiencing this problem?

I did not follow the steps below but no results:
1. I uninstalled IIS and WSONE installations on console server.
2. I reinstalled IIS and WSONE.

Regards,
Baris

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lucach
Contributor
Contributor

I have the same problem. Any help anyone has would be appreciated. 

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MatthewSwenson
Hot Shot
Hot Shot

Do you have any linkage set up with the Google UEM services?  Meaning, is WS1 registered as a UEM provider for your domain?  I suspect maybe an issue in that area.

However, my #1 piece of advice at this point would be to open a support ticket.

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GulenerBaris
Contributor
Contributor

Did you find a solution to the issue?

Regards,
Baris

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GulenerBaris
Contributor
Contributor

Hi Matthew,

We don't have any issues with Google accesses. We even re-integrated Android Enterprise but the result is the same.

Regards,
Baris

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lucach
Contributor
Contributor

We had to downgrade .NET Core to the base version WS1 supports to get it working again. Not sure what version that was though. 

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judyfugate
Contributor
Contributor

 

I'm here to help you troubleshoot the issue you're facing with creating or editing an Android profile in the console. Unfortunately, I can't view the video recording you mentioned, but I can provide some general steps that might help you resolve the problem. 

Remember that solving such issues can sometimes require a process of elimination, testing different solutions step by step until you find the root cause. It might also be helpful to consult any documentation or resources related to the console software you're using. If you can provide more specific details about the error message or any related code/configuration, I'd be able to offer more targeted advice.

Download CapCut Mod Apk

 
 
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Techknowledgee
Contributor
Contributor

If your Console is on any of the listed versions:

  • Workspace ONE UEM 23.02.0.17
  • Workspace ONE UEM 22.12.0.27
  • Workspace ONE UEM 22.9.0.35
  • Workspace ONE UEM 22.6.0.40
  • Workspace ONE UEM 22.3.0.50

This article may help with this issue:

https://kb.vmware.com/s/article/93911

 

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