After a lot of search and tests, i finally found the solution with the help of the online support : For Android Devices with a version more than 7, The Android Device should have
access to www.google.fr. And in that case, the launcher will download from internal and applications also will download. It's a little bit crazy but it works well.
For me, it has to just add a proxy to all devices to get access to google.
Since by design Android 8 is build to support Android Enterprise / Device Owner mode In conjunction with the latest Hub version etc, Try to isolate application incompatibility issues by enrolling your Honeywell device using the native direct DPC device enrollment to your AW instance ( afw#hub), Once apps are validated and working within the launcher , then you could work your way back through the process of elimination, Also good idea to have a look at the launcher custom XML script for your launcher version, ( I.e clear cache between shared device users etc )
Hi Francois,
I've seen similar behavior in an older version of the console and though we recently upgraded to v19.07 we have not seen it re-appear, but that doesn't mean it was resolved. The bug was associated with Smart Groups, which we were using 2 different ones to assign a dozen or so apps. Post enrollment the devices would hang in a downloading state. We were instructed to "re-save" the Smart Group - don't make any changes, just open it and step through the prompts without cancelling it. Hope that helps.
Jeff
After a lot of search and tests, i finally found the solution with the help of the online support : For Android Devices with a version more than 7, The Android Device should have
access to www.google.fr. And in that case, the launcher will download from internal and applications also will download. It's a little bit crazy but it works well.
For me, it has to just add a proxy to all devices to get access to google.