RobinS2520
Contributor
Contributor

Active Directory Users migration - Problem with enrolled iPhone

Hi Everybody,

In my company, we are working on active directory users migration.

When we check on Airwatch WorkSpace one UEM, we can see the domain and distinguished name of the old users account.

Do you know if we have the possibility to change Domain and DistinguishedName for migrated users.

The goal of my question is to avoid to wipe 1000 iPhone.

Thank a lot

4 Replies
chengtmskcc
Expert
Expert

I'm interested in this discussion as well.

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sturmanc
Enthusiast
Enthusiast

We worked with VMware Support on this last year.  The only way is to do an update command to the AirWatch SQL DB.

You have to update 4 records in the mobileManagement.enrollmentuser table.  (domain, UserPrincipleName, EnrollmentUserDN, and EnrollmentUserDNtrimmed)

RobinS2520
Contributor
Contributor

HI sturmanc

It's quiet good, we just an error with the old SamAccountName (user change domain and account with new Sam).

Do you have an idea about the DB field about SamAccountName ?

Thanks a lot

DimitrijPrudkij
Enthusiast
Enthusiast

we have same issue. We try to move a user to another domain. we like that his device stay in console for him

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