Hello
we have changed our UEM on-premises environment from:
- single instance DS/AWCM (device services + AWCM) server
- single instance AC (AirWatch Console) server
- single instance CC (Cloud Connector) server
to having load-balanced 5x DS/AWCM, 5x AC but still only 1x CC
CC is now being pointed to the load-balancer before DS/AWCM servers
DS and AC seem to be working fine, but AWCM function is always only active on 1 DS/AWCM node, which means any queries to authenticate Active Directory users will fail four times out of five.
It does not seem the load-balanced server are able to share Cloud Connector facilitated authentication service
What is the correct way to fix this issue.
Do we - for example:
- need as many CC servers as we have AWCM servers, each CC being directly pointed to partilucar AWCM, instead of Load Balancer?
- or just have as many CC servers as we have AWCM servers, but pointed to LB before AWCMS?
- or is there some other trick to it?
Because VMWare support was telling us, that we can have just one CC pointed to LB before AWCM nodes, but that is clearly not working right, with only one AWCM at time being able to process auths.
appreciate any help from ppl having experience with load-balanced on-prem scenarios
