VMware Communities
ibebry
Contributor
Contributor
‎03-02-2022 12:55 PM

Technical Support

I have been tasked with administering our Workspace One solution.  I have little knowledge of the product and don't have any reference material on our account.  I attempted to submit a technical support request but apparently our account doesn't have any associated products. 

I need to speak with a human being about getting support and can't find a phone number.

Any suggestions?

0 Kudos
3 Replies
TyronePickett
Contributor
Contributor
‎03-02-2022 01:03 PM

I would suggest checking with your VMware Account Rep for a direct contact line.

Tags (1)
0 Kudos
ibebry
Contributor
Contributor
‎03-02-2022 01:06 PM

How do I find out who my VMWare Account Rep is?

Tags (1)
0 Kudos
scott28tt
VMware Employee
VMware Employee
‎03-02-2022 02:16 PM

Find out who was involved in the procurement and supply of your licenses, the contacts they have may be a good starting point.

 


-------------------------------------------------------------------------------------------------------------------------------------------------------------

Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
VMware Training & Certification blog
0 Kudos