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nrcanvm
Contributor
Contributor

Configuring Akorri BalancePoint with IBM SAN

Does anyone know how to configure Akorri BalancePoint with an IBM SAN. The BalancePoint applicance requires a proxy to pull performance metrics from the storage controller. I need to know how to configure the proxy and how to tell BalancePoint to connect to the proxy.

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laurao
Contributor
Contributor

Hello,

For directions on how to configure BalancePoint with any storage array, login to the Akorri Customer Portal to access the Configuration Guide. Go to www.akorri.com/support. There are also articles in the Portal Knowledge Base that address configuring an IBM SAN.

If you need additional help, email support@akorri.com.

Thanks,

Laura (For Akorri)

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nrcanvm
Contributor
Contributor

If only I had an account on the Akorri portal things would be so simple Smiley Happy I've contacted Akorri Support to find out if they can help. Thanks.

Note: may I ask why we need an account on the Akorri Support portal to access technical documentation ? Shouldn't this be publicly available without having to actually buy the product ? There is no publicly available knowledge base nor is there a discussion forum on the Akorri website.

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