Does anyone know how to configure Akorri BalancePoint with an IBM SAN. The BalancePoint applicance requires a proxy to pull performance metrics from the storage controller. I need to know how to configure the proxy and how to tell BalancePoint to connect to the proxy.
Hello,
For directions on how to configure BalancePoint with any storage array, login to the Akorri Customer Portal to access the Configuration Guide. Go to www.akorri.com/support. There are also articles in the Portal Knowledge Base that address configuring an IBM SAN.
If you need additional help, email support@akorri.com.
Thanks,
Laura (For Akorri)
If only I had an account on the Akorri portal things would be so simple I've contacted Akorri Support to find out if they can help. Thanks.
Note: may I ask why we need an account on the Akorri Support portal to access technical documentation ? Shouldn't this be publicly available without having to actually buy the product ? There is no publicly available knowledge base nor is there a discussion forum on the Akorri website.