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Abdelmoumen25
Contributor
Contributor

Windows VM Crash - vSphere

Hello everyone.

We have a Windows VM running SQL Server that crashes several times during the day. I checked the log file of the VM. I found that every time a large number of these logs appear before the Windows BSOD appears. 



2022-12-17T05:57:23.456Z In(05) vcpu-6 - Guest: vsep: AUDIT: SetupConsumerContext : ---- setting event Type as 261 from 5

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2022-12-17T07:08:22.050Z In(05) vcpu-5 - Guest: vsep: AUDIT: SetupConsumerContext : ---- setting event Type as 261 from 5
2022-12-17T07:08:22.639Z In(05) vcpu-1 - Guest: vsep: AUDIT: SetupConsumerContext : ---- setting event Type as 261 from 5
2022-12-17T07:08:41.950Z In(05) vcpu-3 - Guest: vsep: AUDIT: SetupConsumerContext : ---- setting event Type as 261 from 5
2022-12-17T07:08:56.947Z In(05) vcpu-5 - Guest: vsep: AUDIT: SetupConsumerContext : ---- setting event Type as 261 from 5
2022-12-17T07:10:32.031Z In(05) vcpu-6 - Guest: vsep: AUDIT: SetupConsumerContext : ---- setting event Type as 261 from 5
2022-12-17T07:10:41.897Z In(05) vcpu-7 - Guest: vsep: AUDIT: SetupConsumerContext : ---- setting event Type as 261 from 5
2022-12-17T07:10:51.064Z In(05) vcpu-4 - Guest: vsep: AUDIT: SetupConsumerContext : ---- setting event Type as 261 from 5
2022-12-17T07:11:02.338Z In(05) vcpu-2 - Guest: vsep: AUDIT: SetupConsumerContext : ---- setting event Type as 256 from 0
2022-12-17T07:11:36.786Z In(05) vcpu-3 - Guest: vsep: AUDIT: SetupConsumerContext : ---- setting event Type as 261 from 5
2022-12-17T07:11:56.049Z In(05) vcpu-0 - Guest: vsep: AUDIT: SetupConsumerContext : ---- setting event Type as 261 from 5
2022-12-17T07:12:01.008Z In(05) vcpu-5 - Guest: vsep: AUDIT: SetupConsumerContext : ---- setting event Type as 261 from 5
2022-12-17T07:12:21.055Z In(05) vcpu-4 - Guest: vsep: AUDIT: SetupConsumerContext : ---- setting event Type as 256 from 0
2022-12-17T07:13:22.047Z In(05) vcpu-4 - Guest: vsep: AUDIT: SetupConsumerContext : ---- setting event Type as 256 from 0
2022-12-17T07:13:22.253Z In(05) vcpu-4 - Guest: vsep: AUDIT: SetupConsumerContext : ---- setting event Type as 256 from 0
2022-12-17T07:13:22.375Z In(05) vcpu-4 - Guest: vsep: AUDIT: SetupConsumerContext : ---- setting event Type as 256 from 0
2022-12-17T07:13:31.658Z Wa(03) vcpu-6 - WinBSOD: Synthetic MSR[0x400001000xc5
2022-12-17T07:13:31.658Z Wa(03)+ vcpu-6 -
2022-12-17T07:13:31.658Z Wa(03) vcpu-6 - WinBSOD: Synthetic MSR[0x400001010xffffcc047150ea00
2022-12-17T07:13:31.658Z Wa(03)+ vcpu-6 -
2022-12-17T07:13:31.658Z Wa(03) vcpu-6 - WinBSOD: Synthetic MSR[0x400001020x2
2022-12-17T07:13:31.658Z Wa(03)+ vcpu-6 -
2022-12-17T07:13:31.658Z Wa(03) vcpu-6 - WinBSOD: Synthetic MSR[0x400001030x0
2022-12-17T07:13:31.658Z Wa(03)+ vcpu-6 -
2022-12-17T07:13:31.658Z Wa(03) vcpu-6 - WinBSOD: Synthetic MSR[0x400001040xfffff802ea2570b0
 

I checked all the logs. Everything seems normal. The Windows logs do not show anything. 

This vm runs on vsphere 7.0u3. (It was running on 6.7 the same problem, we migrated to our vsphere 7 platform to see if it's version issue.)

the vmware tools is in older version. cuz we're just migrating from 6.7 as i said.


is anyone here passed with the same problem ?
I am waiting for your answer guys. 
Thanks in advance

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maksym007
Expert
Expert

how many CPU and RAM are configured on that VM? 

vmware tools installed? 

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Abdelmoumen25
Contributor
Contributor

24 GB of ram and 8 vCPU.

Yeah the tools is installed on the VM.

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maksym007
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which esxi version do you have there in the cluster? maybe different ESXi versions. 

BSOD on VMs happens not so often.

 

Try to start VM in Safe Mode and check for Updates from WSUS. I think this is pure guest os problem

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maksym007
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