Virtual machine powered off automatically

[gkt145]

Hi all,

Can any one please explain what is the error msg. from the vmware.log

Jan 12 06:21:05.089: vmx| VMXVmdb_LoadRawConfig: Loading raw config

Jan 12 06:21:07.361: vmx| TOOLS received request in VMX to set option 'synctime' -> '0'

Jan 12 07:34:01.225: vmx| VMXVmdb_LoadRawConfig: Loading raw config

Jan 12 07:34:03.728: vmx| serial0: Unable to retrieve the MSR lines from the "/dev/ttyS0" serial port: Operation not permitted

Jan 12 07:34:03.729: vmx| SOCKET 3 client closed connection

Jan 12 07:34:03.730: vmx| vmdbPipe_Streams Couldn't read: OVL_STATUS_EOF

Jan 12 07:34:03.734: vmx| serial0: Unable to retrieve the MSR lines from the "/dev/ttyS0" serial port: Operation not permitted

Jan 12 07:34:03.737: vmx| serial0: Unable to retrieve the MSR lines from the "/dev/ttyS0" serial port: Operation not permitted

Jan 12 07:34:08.808: vmx| <<< Log Throttled >>>

Jan 12 07:34:12.648: vcpu-0| NOT_IMPLEMENTED /build/mts/release/bora-82663/bora/devices/serial/serialDeviceLinux.c:1178

Jan 12 07:34:12.649: vcpu-0| Backtrace:

Jan 12 07:34:12.649: vcpu-0| Backtrace[0] 0xbebfe3cc eip 0x80594a0

Jan 12 07:34:12.649: vcpu-0| Backtrace[1] 0xbebfe7ec eip 0x8104627

Jan 12 07:34:12.649: vcpu-0| Backtrace[2] 0xbebfe80c eip 0x8360d2d

Jan 12 07:34:12.649: vcpu-0| Backtrace[16|http://communities.vmware.com/community-document-picker.jspa?communityID=&subject=16] 00000000 eip 0x1014c5ea

Jan 12 07:34:18.275: vcpu-0| Msg_Post: Error

Jan 12 07:34:18.275: vcpu-0| serial0: Unable to change the settings of the "/dev/ttyS0" serial port: Operation not permitted.

Jan 12 07:34:18.275: vcpu-0|

Jan 12 07:34:18.275: vcpu-0|

Jan 12 07:34:18.275: vcpu-0| NOT_IMPLEMENTED /build/mts/release/bora-82663/bora/devices/serial/serialDeviceLinux.c:1178

Jan 12 07:34:18.275: vcpu-0| http://msg.panic.haveLog A log file is available in "vmware.log". http://msg.panic.haveCore A core file is available in "/vmfs/volumes/4927a2f7-7043f674-268b-00144fa82bfc/TMSNT2/vmware-vmx-zdump.005". http://msg.panic.requestSupport.withLogAndCore Please request support and include the contents of the log file and core file. http://msg.panic.requestSupport.vmSupport

Jan 12 07:34:18.275: vcpu-0| To collect files to submit to VMware support, run "vm-support".

Jan 12 07:34:18.275: vcpu-0| http://msg.panic.response We will respond on the basis of your support entitlement.

Jan 12 07:34:18.275: vcpu-0| -

---

Jan 12 07:34:18.276: vcpu-0| POST(no connection): serial0: Unable to change the settings of the "/dev/ttyS0" serial port: Operation not permitted.

Jan 12 07:34:18.276: vcpu-0|

Jan 12 07:34:18.276: vcpu-0|

Jan 12 07:34:18.276: vcpu-0| VMware ESX Server unrecoverable error: (vcpu-0)

Jan 12 07:34:18.276: vcpu-0| NOT_IMPLEMENTED /build/mts/release/bora-82663/bora/devices/serial/serialDeviceLinux.c:1178

Jan 12 07:34:18.276: vcpu-0| A log file is available in "vmware.log". A core file is available in "/vmfs/volumes/4927a2f7-7043f674-268b-00144fa82bfc/TMSNT2/vmware-vmx-zdump.005". Please request support and include the contents of the log file and core file.

Jan 12 07:34:18.276: vcpu-0| To collect files to submit to VMware support, run "vm-support".

Jan 12 07:34:18.276: vcpu-0| We will respond on the basis of your support entitlement.

Jan 12 07:34:18.276: vcpu-0|

Jan 12 07:34:18.375: vmx| VTHREAD watched thread 4 "vcpu-0" died

Jan 12 07:34:18.475: mks| VTHREAD watched thread 0 "vmx" died

After that the virtual machine powered off automatically

Regards

GKT

[weinstein5]

Did you notice errors in the ESX log?

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[gkt145]

Hi, Where can i find it ESX log? please tell me the path (location)

Regards

GKT

[SuryaVMware]

How long the VM was running before it is powered off?

Was this VM migrated to a new box ? is it running on ESX or ESXi?

It appears to have crashed on some serial port communication.

-Surya

[gkt145]

Hi surya,

The virtual machine running in ESX host, this virtual machine has restarted 7-jan also.

Regads

GKT

[Texiwill]

Hello,

Moved to VI: VIrtual Machine and GUest OS forum.

Best regards,

Edward L. Haletky

VMware Communities User Moderator

====

Author of the book 'VMWare ESX Server in the Enterprise: Planning and Securing Virtualization Servers', Copyright 2008 Pearson Education.

Blue Gears and SearchVMware Pro Blogs: http://www.astroarch.com/wiki/index.php/Blog_Roll

Top Virtualization Security Links: http://www.astroarch.com/wiki/index.php/Top_Virtualization_Security_Links

[SuryaVMware]

Can you give me more details like what is this VM's role in your environment?

What kind of device is connected on the serial port? how is the GOS configured in the VM for the serial port.

Like the baud rate and any other information like what is the VM supposed to do with the serial port communication.

-Surya

[royiii]

Any answers to this issue? I have experienced this exact problem with one of my VM's.

My VM was a P2V machine and I noticed it still had a serial port configured. I am going to disable the serial port since that is all I am coming up with but I am interested whether or not there is an explanation or solution.

Thanks

[Nico_MTI]

Hello,

In ESX 3.5 U4 and VC2.5, after a P2V with have the exact same problem with a serial port attached on one of our VMs. We have no explanation at this time from the vmware support, anyone has found a fix or the explanation for this issue ?

A Dump has been generated but I don't how I can analyze a dump of a VM. 😐

Best regards

Nico