Unable to activate the cursor in the vmware console window

[NYSDHCR]

Has anyone experienced unable to activate the cursor in the vmware console window? I have a user that recently installed the vSphere 4 client and now he can’t activate the cursor in the vmware console window. He had now problem in ESX 3.5 though.

[dquintana]

I have a similar issue and i just need to reinstall my vmware tools.

Do you try this?

Diego

[NYSDHCR]

The issue is on his local workstation, not the vm. The mouse does not work on any vm for him, but works fine for others.

[samansalehi]

One time i read, the console of virtualization products is very low in performance, as you see when you create 3 VM on the Workstation, it is too slow to work on console, so try remote access i mean try Remote Desktop?

It is faster to use rdp.

IF this is useful, would u please mark it "Helpful" or "Correct"?

[NYSDHCR]

Thanks for everyone's reply. The issue turned out to be a result of Cisco CSA  blocking the user's access.