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sainiru19
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Re: with open-vm-tools 12.3 shutdown button not working, after powering off & on stops displayin

I enabled all logs using https://kb.vmware.com/s/article/1007873 but there are no errors which are helpful. All seems to be normal.

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sainiru19
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Thank you Steve for the response, but I was able to solve the problem

I needed to provide complete path of plugin for vmtoolsd.

for ex while running let's consider vmtoolsd was binary, I was supposed to run it as

vmtoolsd -p /complete/path/to/plugin/directory

but I was providing parent directory path of plugin directory

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sainiru19
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Hi Everyone, I am using cross compiled open vm tools integrated vmtools within my code. With open-vm-tools version 10 - it was working fine.

But with open-vm-tools 12.3.0 build 22234872 there are couple of issues:

1. shutdown button not working - all other like power off, on, resume, reset all work fine except shutdown button

it throws below error:

Task Shutdown Guest:
Key
haTask-10-vim.VirtualMachine.shutdownGuest-602101385

Description
Issues a command to the guest operating system to perform a clean shutdown of all services

Virtual machine:
ABC

State
Failed - Cannot complete operation because VMware Tools is not running in this virtual machine.

Errors

-----------------------------------------------------------------------------------------------------------------------

2. For the first time when upgraded vmtools image loaded to VM it works fine. I mean it displays all info like - name, ip address etc, but once I power off and on the VM it stops displaying info

I even enabled all logs using https://kb.vmware.com/s/article/1007873 but there are no errors which are helpful. All seems to be normal.

Am I missing something that I need to change in code or some option in ESXi ? Help is much appreciated. Thanks in Advance!! 

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steve_goddard
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Hello,

can you provide some context details about the environment?

What is the OS and version of the VM that you have installed 12.3.0 Tools?

Can you share the Tools log files that you have from your enabling the logs?

Can you provide the VM's vmware*.log files?

Thanks. Steve
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sainiru19
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Thank you Steve for the response, but I was able to solve the problem

I needed to provide complete path of plugin for vmtoolsd.

for ex while running let's consider vmtoolsd was binary, I was supposed to run it as

vmtoolsd -p /complete/path/to/plugin/directory

but I was providing parent directory path of plugin directory

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