Hello,
Moved to VI: Virtual Machine and Guest OS forum.
Which version of VMware ESX are you using? You either need to use a newer version, or use the Open VMware Tools.
Best regards,
Edward L. Haletky
VMware Communities User Moderator
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Author of the book 'VMWare ESX Server in the Enterprise: Planning and Securing Virtualization Servers', Copyright 2008 Pearson Education.
CIO Virtualization Blog: http://www.cio.com/blog/index/topic/168354
As well as the Virtualization Wiki at http://www.astroarch.com/wiki/index.php/Virtualization
--
Edward L. Haletky
vExpert XIV: 2009-2023,
VMTN Community Moderator
vSphere Upgrade Saga: https://www.astroarch.com/blogs
GitHub Repo: https://github.com/Texiwill