NT4 guest hanging when clicking on Shutdown

[grantjo]

Hi All

has anyone seen this issue. When clicking on shutdown within NT4 (in Vi3) the gues seems to hang. Even losses network connectivity. This happens for about 10-20 seconds, before you can select logoff or shutdown. After that the guest is fine.

thanks

[masaki]

Which network drivers?

Did you try increasing guest resources assigned?

[admin]

Which SP level? Is VMware Tools installed?

[grantjo]

The guest is NT4sp6a and VM tools have been installed.

Just noticed that this problem is only with NT4 guests that were p2v.

[admin]

I would double check the devices and services to see if there are any hardware-specific items that are no longer applicable to VMware virtual hardware.

[mstahl75]

P2V of NT4 machines shouldn't matter. The NT4 servers we have as VMs haven't displayed this type of behavior.

[masaki]

Well, first of all you must be sure that NT4 guest hangs and that this is not only a freeze of remote console.

This could be done with a ping -t to another vm or to virtual center until shutdown.

You must see if some packet is loss or not.

Let us know.

There are similar hangs for FTP on GSX:

http://kb.vmware.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=1359&slice...

it could be somehow related.