VMware Cloud Community
Quiggley
Contributor
Contributor

HP Printer and Virtual Desktop

HHmm. Didn't see this one coming. I have an HP Multifuntion printer that is network capable and works well. The problem is even though it is a network device the install for some reason looks for a USB port and if it can't find it, it won't install. There is a different version of the install that is for the print driver only. It does the same thing.

Where it stops is litterally right before the part where it would let you go out over the network and find the printer.

Any ideas?

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4 Replies
Texiwill
Leadership
Leadership

Hello,

I would contact HP and get them to fix the driver properly.


Best regards,

Edward L. Haletky

VMware Communities User Moderator

====

Author of the book 'VMWare ESX Server in the Enterprise: Planning and Securing Virtualization Servers', Copyright 2008 Pearson Education. As well as the Virtualization Wiki at http://www.astroarch.com/wiki/index.php/Virtualization

--
Edward L. Haletky
vExpert XIV: 2009-2023,
VMTN Community Moderator
vSphere Upgrade Saga: https://www.astroarch.com/blogs
GitHub Repo: https://github.com/Texiwill
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lhundt
Enthusiast
Enthusiast

I stumbled upon this idea....I installed the VMware View Agent 3.0 and it installs a virtual USB hub inside the VM. After that installs, the HP install will get past the part you mention. Hope this helps!

There may be other software that emulates "virtual usb hubs or ports". I haven't looked but I'm sure there out there!

Lance

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bitsorbytes
Enthusiast
Enthusiast

@ - What model printer is it?

Ive had this issue before for SOHO network printers (HP as well) and downloading the network install drivers seemed to fix the issue., rather than use the multi installer

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Texiwill
Leadership
Leadership

Hello,

Moved to the Virtual Machine and Guest OS forum.


Best regards,

Edward L. Haletky

VMware Communities User Moderator

====

Author of the book 'VMWare ESX Server in the Enterprise: Planning and Securing Virtualization Servers', Copyright 2008 Pearson Education.

Blue Gears and SearchVMware Pro Blogs: http://www.astroarch.com/wiki/index.php/Blog_Roll

Top Virtualization Security Links: http://www.astroarch.com/wiki/index.php/Top_Virtualization_Security_Links

--
Edward L. Haletky
vExpert XIV: 2009-2023,
VMTN Community Moderator
vSphere Upgrade Saga: https://www.astroarch.com/blogs
GitHub Repo: https://github.com/Texiwill
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