Cannot access VM controls through Virtual Center

[indrajeets]

Hi,

We have a VM that appears to be in a hung state within Virtual Center. In the tasks pane it appears that the VM power on is In Progress.

We can power on /off from service console but not from VC.

The VM is Win2k3 Std x64.

We can ping / RDP / Other Windows Operations from Network

We have tried the following commands.

Step1

vmware-cmd /vmfs/volumes/<datastorename>/<vmname>/vmname.vmx stop

Step2

vmware-cmd /vmfs/volumes/<datastorename>/<vmname>/vmname.vmx stop hard.

Step3

ps auxfww | grep vmname

Step4

kill -9 PID

Step5

vm-support -x

Step6

vm-support -X worldid

In a nutshwll the VM is working fine, can be access from service console but we can't accesss it from Virtual Center.

ESX Ver 3.0.1 Build 32039

Any Suggestions?

[Cameron2007]

What accounts are you using to access ESX and VC console?

[indrajeets]

Accessing the ESX box via root.

and VC by VC Admin

[Cameron2007]

As the VM seems functional by ping RDP etc the ESX box looks to be OK. Have you tried restarting the VMware Virtualcenter Server Service on the VC?

[indrajeets]

Does that something related to VM status? Rest of VMs are reporting fine.

[Cameron2007 · Accepted solution]

We have had a similar type of problem when VM state was not being updated in VC. Restarting services cleared the error and we could then control the VM within VC. Start stop, add/ remove NICs etc. Is this a similar issue?

[indrajeets]

Thanks for the suggestion, Its working fine after service restart.

:smileygrin: