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jlffVmware
Contributor
Contributor

An error occurred while taking a snapshot: msg.snapshot.error-QUIESCINGERROR.

Hello everyone

I have a vm with CentOS operating system, which is backed up once a week and every time to get backed, the vm is restarts and the error is "An error occurred while taking a snapshot: msg.snapshot.error vm-QUIESCINGERROR" and "An error occurred while saving the snapshot: msg.snapshot.error-QUIESCINGERROR."

any ideas? ..as only I find solutions for windows

Thanks

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4 Replies
ykzhang
Enthusiast
Enthusiast

Thanks for the reporting. Quiescing snapshot might fail for various reasons, which could be hard to tell from the screen shot. Would you mind sharing the support-bundle so that we could dig into it?

Thanks

Yike

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jlffVmware
Contributor
Contributor

Finally the error occurred by Data Protection work in combination to a baseline of vmtools.

Turn off the baseline and problem solved.

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Alanshih413
Contributor
Contributor

I got the same error message when clone a linux redhat 7.2  guest os.

what's means turn off the baseline of vmtools???

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sguk
Contributor
Contributor

hi please could you clarify what you mean by baseline data protection?

what action do we need to take to resolve this?

we have 3 identical vm's, 2 set up in August ok, one now which is showing the error

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