Sudarsan, thanks for your help with this.
Can you check if there is anything in the event viewer?
Nothing particularly useful there that I could find. Other than an error that the VStor2 service couldn't be started, see below...
Also, installer creates log file at "C:\Documents and Settings\administrator\Local Settings\Temp\vixmsi.log" - can you see if there is anything relevant in it?
Ah, here we go - I knew there should be an installer log file somewhere. Here's the failure, installing the VStor2 driver:
MSI (s) (C4:10) : Executing op: ActionStart(Name=InstallVstor2Driver,,)
Action 19:04:37: InstallVstor2Driver.
MSI (s) (C4:10) : Executing op: CustomActionSchedule(Action=InstallVstor2Driver,ActionType=3073,Source=BinaryData,Target=LegacyDrv_Install,CustomActionData=vstor2-mntapi10;Vstor2 vix Disk Tools Virtual Storage Driver;C:\apps\vddk
bin\vstor2-mntapi10.sys;2;1)
MSI (s) (C4:C4) : Invoking remote custom action. DLL: C:\Windows\Installer\MSIAA16.tmp, Entrypoint: LegacyDrv_Install
MSI (s) (C4:E8) : Generating random cookie.
MSI (s) (C4:E8) : Created Custom Action Server with PID 2560 (0xA00).
MSI (s) (C4:E0) : Running as a service.
MSI (s) (C4:E0) : Hello, I'm your 32bit Elevated custom action server.
VIEINSTUTIL: Begin install
VIEINSTUTIL: CustomActionData = vstor2-mntapi10;Vstor2 vix Disk Tools Virtual Storage Driver;C:\apps\vddk
bin\vstor2-mntapi10.sys;2;1
VIEINSTUTIL: Attempting to remove vstor2-mntapi10 (stoppable=1)
VIEINSTUTIL: Opened Service Control Manager
VIEINSTUTIL: Failed to open vstor2-mntapi10 (0x424)
VIEINSTUTIL: InstallDriver: params = vstor2-mntapi10, Vstor2 vix Disk Tools Virtual Storage Driver, C:\apps\vddk
bin\vstor2-mntapi10.sys, 2, 1, (no load order), 1
VIEINSTUTIL: Opened Service Control Manager
VIEINSTUTIL: Failed to create vstor2-mntapi10 (0x436)
VIEINSTUTIL: Finish install
Action ended 19:04:38: InstallFinalize. Return value 3.
MSI (s) (C4:10) : User policy value 'DisableRollback' is 0
MSI (s) (C4:10) : Machine policy value 'DisableRollback' is 0
MSI (s) (C4:10) : Executing op: Header(Signature=1397708873,Version=400,Timestamp=988780688,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (C4:10) : Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (C4:10) : Executing op: DialogInfo(Type=1,Argument=VMware Virtual Disk Development Kit)
MSI (s) (C4:10) : Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: )
Action 19:04:38: Rollback. Rolling back action:
Rollback: InstallVstor2Driver
I've checked services - there's nothing in there that looks like it should be some other copy of this service/driver.
--
Clark
