VMware Cloud Community
Lucho_666
Contributor
Contributor

vsphere conection to vcenter

Hi, I'm having troubles with my connection from vsphere client desktop to my vcenter server, i can access to the vsphere web client but when i tried to access from the client of the desktop i get the message that iI don't have the permissions to log into the server, I've tried to look on the permissions from the web client but I can't find anything, any ideas?

Tags (1)
14 Replies
IT_pilot
Expert
Expert

What version of vSphere?

As of vSphere 6.5, VMware is discontinuing the installable desktop vSphere Client, one of the clients provided in vSphere 6.0 and earlier. vSphere 6.5 does not support this client and it is not included in the product download. vSphere 6.5 introduces the new HTML5-based vSphere Client, which ships with vCenter Server alongside the vSphere Web Client. Not all functionality in the vSphere Web Client has been implemented for the vSphere Client in the vSphere 6.5 release.

http://it-pilot.ru
Lucho_666
Contributor
Contributor

My version of Vsphere is 6.0.0 build 5112508and Vcenter 6.0.0 30500.

0 Kudos
IT_pilot
Expert
Expert

Do you have one workstation that has network access to vCenter? If not one, then install the client on the second computer and try to connect. Either reinstall the current client.

http://it-pilot.ru
0 Kudos
Lucho_666
Contributor
Contributor

I have network access to vCenter, and I tried in a second , even a third PC to make the connection, I still get the same message, I've also tried with different versions of the Client, I still get the same message.

0 Kudos
IT_pilot
Expert
Expert

Try restarting vCenter

http://it-pilot.ru
0 Kudos
Lucho_666
Contributor
Contributor

Ok, I will...

0 Kudos
Lucho_666
Contributor
Contributor

It doesn't work yet, i get the same after the restart

error vcenter.jpg

0 Kudos
a_p_
Leadership
Leadership

Please check whether you have the latest available vSphere Client version installed (currently v6.0 Build 5112508).

Download links can be found at https://kb.vmware.com/s/article/2089791

André

IT_pilot
Expert
Expert

I saw at you on a screenshot of the user root. This login is usually used to access ESXi but not vCenter. Let's understand in this direction.

http://it-pilot.ru
Lucho_666
Contributor
Contributor

yeah, when I install the vCenter I did it with a root user, and I can access to the web client with this user, and to the server itself.

root web client.PNG

pastedImage_1.png

0 Kudos
Lucho_666
Contributor
Contributor

I've checked the version is the same that you're referring to.

version vsphere.PNG

0 Kudos
daphnissov
Immortal
Immortal

If you are attempting to login to vCenter Server Appliance, you cannot login using the root user as this does not have permissions to vCenter (the application stack). You need to be using the SSO Administrator account, usually Administrator@vsphere.local.

IT_pilot
Expert
Expert

If you have on this screenshot exactly vCenter and not ESXi then try root@localos ...

In addition, you can think about upgrading to VMware vCenter Server 6.0 U3e. Or even up to 6.5.

http://it-pilot.ru
Lucho_666
Contributor
Contributor

thanks that was the problem the user root doesn't have as much permissions as administrator , thanks for the help.

0 Kudos