vSphere 6.5 Host Profile issue

[dauphin77]

Good morning all,

I am currently experiencing an issue where my Host Profile Compliance status remains 'Unknown'. My ESXi host is currently at VMware ESXi, 6.5.0, 5310538 version and I am using Google Chrome with Flash to view the vSphere Web Client.

I have attempted to remediate the host and have confirmed the State/Tasks is in the "Ready to remediate" state, but once it completes it remains in the 'Unknown' status.

1) Is this an issue with the current ESXi version my host is at and maybe need to apply the latest ESXi patches?

2) Do I need to edit the Host Customization's further?

3) Could it be due to the fact that I am using a cross of vSS and vDS switches (vSwitch 0 = Management, vSwitch 1 = iSCSI/vMotion, vDS = port groups). This configuration was setup to utilize a third party platform.

3) Is there something else that I'm not doing that may be causing this issue?

Any assistance would be greatly appreciated.

[dauphin77]

So I believe my issue pertains to still having the Evaluation License on my ESXi host. I am currently awaiting to receive the Enterprise Plus license and will be able to validate once applied.

[EricChigoz]

Hello Dauphin77,

I would check the hosts.

1. Are they all the same model?
2. Are they all on the same patch level?

[dauphin77]

Hey EricChigoz,

Yes, all my Dell servers are the same model and all built using the same patch levels. I believe my ESXi hosts are behind on patches/updates which may be part of the problem. I am awaiting the third party vendor whose software we have installed in vCenter to confirm what release number I can upgrade to.

Additionally, I just received the Enterprise Plus license and just installed and that did not resolve the problem.

[dauphin77]

So it appears applying ESXi 6.5 update 1 (Build 5969303), at a minimum, resolved the issue. Once applied, I was able to remediate and reach compliance status.