how to check VMware ESXi purple screen on death using VMware vROPs

[5ffgtg]

My customer VMware Esxi host server goes to purple screen on death suddenly this is third times we are facing this issue. They have vRealize operations manager server, so we need to analysis the PSOD problem using vROPs console. I do not know how to analysis PSOD problem on vROPs?? .. Kindly share documents for PSOD anaysis on vROPs.

[bayupw]

Here's a KB on how to analyse PSOD Interpreting an ESX/ESXi host purple diagnostic screen (1004250) | VMware KB

PSOD could occur for because of software and hardware reason.

Most of PSOD issue in my experiences caused by hardware firmware and normally fixed by updating/downgrading firmware

If you would like to extract the logs, see this KB Extracting the log file after an ESX or ESXi host fails with a purple screen error (1006796) | VMwar...

Search in VMware KB kb.vmware.com with the error message of the PSOD as the keyword.

If you have VMware Support, I would suggest to open a support request to VMware

[bayupw · Accepted solution]

Moderator note: moved to relevant sub-forum space, VMware vSphere