VMware Cloud Community
FalconG
Enthusiast
Enthusiast

error in vrealize operation 7.5, vsphere 6.7U2

pls what is this error ? VCenter server not detect any trouble in host, but vrom write this error:

thanx

New alert was generated at Fri Aug 23 22:50:12 CEST 2019:

Info: HostSystem is acting abnormally since Fri Aug 23 22:50:12 CEST 2019 and was last updated at Fri Aug 23 22:50:12 CEST 2019

Alert Definition Name: Notification event - Hardware sensor health state degraded. Sensor information: Type = , ID = -1, Name = Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 DMA Channel 1 #4, PartName = N/A, PartNumber = N/A, Manufacturer = N/A Alert Definition Description:

Object Name :

Object Type : HostSystem

Alert Impact: health

Alert State : critical

Alert Type : Application

Alert Sub-Type : Availability

Object Health State: critical

Object Risk State: info

Object Efficiency State: info

Control State: Open

Symptoms:

SYMPTOM SET - self

Symptom Name Object Name Object ID Metric Message Info

Notification event  1fdecaf1-2eb8-46d7-9844-e663361f0e20 Hardware sensor health state degraded. Sensor information: Type = , ID = -1, Name = Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 DMA Channel 1 #4, PartName = N/A, PartNumber = N/A, Manufacturer = N/A

Recommendations:

Notification Rule Name: Monitor

Notification Rule Description:

Alert ID : a1e5d5a0-7ad2-4928-a57c-5b1e6c592be5

VCOps Server

Reply
0 Kudos
5 Replies
dmafackler
Contributor
Contributor

What type of hardware?

Example. Saw similar messages in vsphere over HPE equipment. Searching at HPE yielded

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00053955en_us

Essentially: update iLO 5 firmware and related ESXi components.

Reply
0 Kudos
chadc1979
Enthusiast
Enthusiast

I'm experiencing the exact same issue with Dell PowerEdge blades after upgrading to vSphere 6.7U3, every single host spits out about 30 of these alerts across multiple components but in VCSA all sensors report no issues, I've also got Dell OME and no servers are reporting any issues to it as well.

iDRAC firmware is the latest available 2.63.60.62

Reply
0 Kudos
VSU_SysAdmin
Contributor
Contributor

Also seeing this error on Dell vxRail cluster with ESXi 6.7 U3. This article seems relevant: VMware Knowledge Base

I did not disable the WBEM on my hosts, but I did follow the steps to modify the alarm definition for "Host Sensor State", but it did not prevent the alarms from reappearing in vRealize Operations Manager, unfortunately.

Reply
0 Kudos
andrewrNZ
Enthusiast
Enthusiast

I did the same, followed the KB to stop the events in vCentre, didn't turn off WBEM and also still seeing the alerts in vRealize Operations Manager. Got VMware Support on the case and the guy has tried disabling the alert in vROM 3 times but still getting these alerts! Just updated the ticket, hopefully tech support can resolve this eventually.

Reply
0 Kudos
KocPawel
Hot Shot
Hot Shot

Last time VMware release patch which should resolve issue:

VMware Knowledge Base

...To resolve this issue, please download and install ESXi 6.7 Patch Release ESXi670-201911001.

Reply
0 Kudos