download vcenter problem

[farhadprdr]

Hi

i'm trying to download VMware vCenter Server 6.0 U3d

but it says :

You either are not entitled or do not have permissions to download this product.

Check with your My VMware Super User, Procurement Contact or Administrator.

If you recently purchased this product through VMware Store or through a third-party, try downloading later.

Download Trial

when i go to trial it gives me vcenter 6.5

i want to download 6 !!

[admin]

If you experience issues when downloading, follow these troubleshooting steps:

The You either are not entitled or do not have permissions to download this product. Check with your My VMware Super User, Procurement Contact or Administrator. If you recently purchased this product through VMware Store or through a third-party, try downloading late

error can occur if you try to download a Datacenter Product and you are not associated with the same account as the product license. To resolve this issue, ensure you are added to the account. For more information, see   How to invite new users to an account in My VMware (2070555) and How to remove a user in My VMware (2070557).

follow up below link

VMware Knowledge Base

[farhadprdr]

in both links says :

1. Hover over Accounts and select Users and Permissions.

but in my account there is no Users and Permissions

and i can't click on Accounts

[admin]

I can able to see from my account . see below screen shot

contact your Super User as they have complete visibility into the account.

[farhadprdr]

my profile home page doesn't have this part!!

[admin]

you do not have permission . check with  Super User as they have complete visibility into the account or check with Vmware support team for the same

[farhadprdr]

i just want to download latest version of vcenter

should i pay any money?

also , who is Super User  ? how can i connect whit him/her ?

[admin]

i just want to download latest version of vcenter should i pay any money?

you do not need to pay money for new version of vcenter download . you  have to have  valid permission  to download

also , who is Super User  ?

some one from your organization . A Super User can manage license keys and users on behalf of an account, manage account user permissions, and add or remove users.

how can i connect whit him/her ?

follow below KB  . if the user is no longer with the organization:

VMware Knowledge Base

[farhadprdr]

i'm the manager of my organization

how can i become a Super User?

[admin]

how can i become a Super User?

To change a Super User or Procurement Contact if the user is no longer with the organization:

    Ensure that the user taking over the role has been notified.

    Request an email or other form of supporting documentation from an officer or other person of authority (such as a Director of IT or CIO) at your company authorizing the change.

    Submit a Support Request. For more information, see How to file a Support Request in My VMware (2006985). When filing your Support Request, ensure that you:

        Choose Modify Users from the Product Licensing or Account dropdown.

        Include this information in the Issue description field:

            The first and last name of the user you are removing from the role.

            The first and last name of the user you want to take over the role.

        Attach the supporting documentation you obtained in step 2.

follow-up below KB

VMware Knowledge Base