Trying to back up a system config on a customized esxi host (HP) getting an error message
[root@esxi6:~] vim-cmd hostsvc/firmware/backup_config
(vmodl.fault.SystemError) {
faultCause = (vmodl.MethodFault) null,
reason = "Internal error",
msg = "Received SOAP response fault from [<cs p:1f2b6468, TCP:localhost:80>]: backupConfiguration
A general system error occurred: Internal error"
}
[root@esxi6:~] uname -a
VMkernel esxi6.corp.local 6.0.0 #1 SMP Release build-6765062 Sep 29 2017 05:35:51 x86_64 x86_64 x86_64 ESXi
Looks like someone else is having the same issue with a customized Dell image
ESXi Host configuration backup fails
Has anyone tried a solution offered by dell on an hp system?
VMware vSphere 6 on Dell EMC PowerEdge Servers Release Notes
Thanks
Hello Nettech1,
Please check hostd.log and also look if scratch partition is configured. If downloads folder inside scratch is missing, create that folder and retry the command.
Thanks,
MS
Do you get the same error if you run the PowerShell cmdlet Get-VMHostFirmware?
Hi!
Try restart management agents first.
services.sh restart
However be care if you have LACP configured. In this scenario your host can be unavailable by network for 1-2 seconds.
Did you mean get-vmhostfirmware -backupconfiguration -DestinationPath C:\ ?
PowerCLI C:\> get-vmhostfirmware -BackupConfiguration -DestinationPath c:\temp
get-vmhostfirmware : 12/25/2017 10:55:15 AM Get-VMHostFirmware A general system error occurred: Internal error
At line:1 char:2
+ get-vmhostfirmware -BackupConfiguration -DestinationPath c:\temp
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Get-VMHostFirmware], SystemError
+ FullyQualifiedErrorId : Client20_SystemManagementServiceImpl_BackupVmHostFirmware_ViError,VMware.VimAutomation.ViCore.Cmdlets.Commands.Host.GetVMHostFirmware
Check hostd.log and see what it says.
Hello Nettech1,
Please check hostd.log and also look if scratch partition is configured. If downloads folder inside scratch is missing, create that folder and retry the command.
Thanks,
MS
downloads folder was missing
hostd.log had the following error
ha-datacenter: Bootbank cannot be found at path '/usr/lib/vmware/hostd/docroot/downloads/5227065a-5cbd-51d2-11dd-cd9f57217d04/firmware-bac
esxi is installed on a 32GB microSD card
after creating the downloads folder I was able to create a backup config
Thanks
It must have gotten changed from /tmp which is non-persistent.
That works!!! I used ssh to create downloads directory on non persistent storage inside of /tmp/_osdatag_gtfveb for making backup of my ESXi7.0.2 before to rebuild it by using SSD boot option instead of USB