Wrong information on VMware Compatibility Guide. What can I do?

[mountainonmount]

I'm trying to install ESXi 7.0 to Dell R620 which has H310 Mini raid controller.

H310 Mini raid controller is listed as supported by ESXi 7.0 with lsi_mr3 but it is not.

What I'm asking is, will it be fixed with the driver update or it is really wrong information as it is also not supported on latest CentOS.

[IRIX201110141]

You should open an #SR.

Only Dell 13+14Gen. Server are certified for 7.0 and these comes with H330/HBA330 and not with H310 any more.  So most likely the HCL is wrong.

There was a posting from 2 days ago about Cisco Server and LSI 2004 HBA card and the same issue.

Regards,
Joerg

[Alex_Romeo]

Hi,

I did some checks and you're right, it is written on the official document (attached) which is compatible with vSphere 7.0

PowerEdge R620:

VMware Compatibility Guide - System Search

Intel Xeon E5-2600-v3 Series:

VMware Compatibility Guide - cpu

Intel Xeon E5-2600-v4 Series:

VMware Compatibility Guide - cpu

PERC H310 Mini:

VMware Compatibility Guide - I/O Device Search

read this post:

esxi7 does not recognize my Perc H310

ARomeo

[IRIX201110141]

According to VMware Knowledge Base  and the attached list from 7.0 VMKlinux deprecated devices

your H310 is not supportet under ESXi 7.0

Regards,

Joerg

[Puhisus]

hi!

Then there is a natural question....

HCL is not informative now?

Ie, in order to find really compatible equipment, we need:

check HCL;

deep dive into KB;

call a voodoo;

and make a sacrifice???

Regards,

Serj