z3d3m0n
Contributor
Contributor

Windows 10 64-bit RDP is crashing on VM

Hello Community,

i am experiencing a very strange issue with one of the VM's .

a VM with  Windows 10 64-bit  RDP is crashing on daily basis. can't connect to RDP and  eather VMRC.  Nothing in Windows 10  Events logs that could lead me to the clue. the onlything i am noticing is vmware tools stops running. Resets brings it back to life.

migrated to a different host , same thing.

VMware ESXi, 6.7.0, 14320388

Guest OS:  Microsoft Windows 10 (64-bit)   

Compatibility:  ESXi 6.5 and later (VM version 13)  
VMware Tools:  Running, version:10279

any idas where to look for the clue or what could cause such a disaster?

thx in advance

5 Replies
Alex_Romeo
Leadership
Leadership

Hi,

updates the VMware tools to version 11.1.0

VMware Product Interoperability Matrices

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and change "Compatibility:  ESXi 6.5 and later (VM version 13)"

with the version of 6.7 U3 (VM version 15)

ARomeo

Blog: https://www.aleadmin.it/
TimSheppard
Enthusiast
Enthusiast

What's the Windows Power Management set to?

Does changing it to 'High Performance' make any difference?

z3d3m0n
Contributor
Contributor

i have updated both the vmware tools and Compatibility

, thank you for the tips ,

will check if it will crash again

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z3d3m0n
Contributor
Contributor

updated all

Guest OS:  Microsoft Windows 10 (64-bit)     

Compatibility:  ESXi 6.7 and later (VM version 14)   

VMware Tools:  Running, version:10346 (Current)

it didn't help (

crashed again this morning.

when i tried to login to Windows using VMRC i got this message "Set virtual machine display topology the operation is not supported on the object."

the VMRC oppened but it freezes , the reset did the trick

any clues?

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bj_99
Contributor
Contributor

This is interesting. I got the same issue and so far the only helpfull solution was your sugestion to uninstall the vmWare tools. Have you found another solution yet?

Host: ESXi 6.0u3 (newer versions not supported by the underlying hardware)

Guest: W10 (x64) - 1909

vmWare tools: 11333 upgraded from 10346

 

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