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Pvilarino
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Contributor

Vsphere client could not connect could not create SSL/TLS secure channel

Hi all

I recently got a new company lap top to replace my not so old company laptop, both run windows 10

on the original laptop I can use the vsphere client (version 6) to connect to my ESXi server, but on my new laptop I get the following

VpxClient_TuimUdB3NQ.png

I see this is documented in VMware Knowledge Base

but it referrers to the older client, and I can't uninstall patches on company hw.

in the logs I see a slight different version of client,

version=6.0.0, build=build-14472085, (this was downloaded from the ESXi server via the web interface (yes I can connect to it via web)

vs

version=6.0.0, build=build-6855219,

the log from non working client

[    :startup :W: 1] 2020-04-13 15:16:52.122  Log for vSphere Client Launcher, pid=6952, version=6.0.0, build=build-14472085, option=release
[    :Error   :W: 1] 2020-04-13 15:16:52.188  System.UnauthorizedAccessException: Attempted to perform an unauthorized operation.

   at Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)

   at Microsoft.Win32.RegistryKey.SetValue(String name, Object value, RegistryValueKind valueKind)

   at Microsoft.Win32.RegistryKey.SetValue(String name, Object value)

   at VpxClient.Program.RegisterClientMimeExtension()

[    :QuickInf:P: 3] 2020-04-13 15:17:00.427  Retry HttpRequest GetResponse - 1
[    :QuickInf:P: 3] 2020-04-13 15:17:00.496  Retry HttpRequest GetResponse - 2
[    :QuickInf:P: 3] 2020-04-13 15:17:00.565  Retry HttpRequest GetResponse - 3
[    :Failed t:P: 3] 2020-04-13 15:17:00.652  System.Net.WebException: The request was aborted: Could not create SSL/TLS secure channel.

Server stack trace:

   at System.Net.HttpWebRequest.GetResponse()

Exception rethrown at [0]:

...

   at System.Net.HttpWebRequest.GetResponse()

   at VirtualInfrastructure.Utils.WebDownload.GetResponse()

[    :Error   :P: 3] 2020-04-13 15:17:00.657  possible failure processing clients.xml

System.Net.WebException: The request failed due to an SSL error. (The request was aborted: Could not create SSL/TLS secure channel.)

   at VirtualInfrastructure.Utils.WebQuery.LocalizeWebException(WebException exception)

   at VirtualInfrastructure.Utils.WebQuery.Request(String url, Nullable`1 timeoutSecs)

   at VirtualInfrastructure.Utils.ClientsXml.ParseXml(Int32 timeoutSecs)

   at VpxClient.Login.ClientsXmlLoader.TrySinglePort(ClientsXml clientXml, Exception& activeError)

System.Net.WebException: The request was aborted: Could not create SSL/TLS secure channel.

Server stack trace:

   at System.Net.HttpWebRequest.GetResponse()

Exception rethrown at [0]:

...

   at System.Net.HttpWebRequest.GetResponse()

   at VirtualInfrastructure.Utils.WebDownload.GetResponse()

   at VirtualInfrastructure.Utils.WebDownload.get_ResponseStream()

   at VirtualInfrastructure.Utils.WebQuery.Request(String url, Nullable`1 timeoutSecs)

   --- End of inner exception stack trace ---

[    :Error   :M: 1] 2020-04-13 15:17:00.963  Error retrieving clients.xml

Exception already logged, summary: System.Net.WebException:The request failed due to an SSL error. (The request was aborted: Could not create SSL/TLS secure channel.)

log snippet from working client

[    :startup :W: 1] 2020-04-13 15:40:59.350  Log for vSphere Client Launcher, pid=1812, version=6.0.0, build=build-6855219, option=release
[    :Error   :W: 1] 2020-04-13 15:40:59.392  System.UnauthorizedAccessException: Attempted to perform an unauthorized operation.

   at Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)

   at Microsoft.Win32.RegistryKey.SetValue(String name, Object value, RegistryValueKind valueKind)

   at Microsoft.Win32.RegistryKey.SetValue(String name, Object value)

   at VpxClient.Program.RegisterClientMimeExtension()

[    :QuickInf:W: 6] 2020-04-13 15:41:07.755  Set the dll search path to C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\6.0

could it be the client version? if so where can I get this build? if not any other ideas?

cheers

Paul

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