GokulVeeramani
Enthusiast
Enthusiast

Vsphere HA agent cannot be correctly installed or configured.

Hi All,

I have recently update the ESXI host from 5.5 U1 to 5.5U2 (2143827) as my Cluster has 4host with 2 with update 2 and other 2 with update after the update Iam unable to configure the HA as it shows error like

Vsphere HA agent for the host has an error:Vsphere HA agent cannot be correctly installed or configured.

Note: the Remaning 2 host which was not update can able to install the HA agent

Error.JPGIntiation error.jpg

Need Your help to resolve this issue.

29 Replies
Anjani_Kumar
Commander
Commander

Simply right click on the affected host and right click and select <Reconfigure  HA Agent >.

This will try to reconfigure the host against the cluster.

Please consider marking this answer "correct" or "helpful" if you found it useful. Anjani Kumar | VMware vExpert 2014-2015-2016 | Infrastructure Specialist Twitter : @anjaniyadav85 Website : http://www.Vmwareminds.com
GokulVeeramani
Enthusiast
Enthusiast

Hi Anjani,

I have tried that the same error occur..

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Anjani_Kumar
Commander
Commander

Did you checked if locked down mode is not enabled after upgrading the host.

if its enabled just disabled it and then configure it for HA.

Also suggest you to check the esxi host logs

fdm-installer.log/var/log file or syslog.log/var/log

and vcenter log too. vpxd.log


Please consider marking this answer "correct" or "helpful" if you found it useful. Anjani Kumar | VMware vExpert 2014-2015-2016 | Infrastructure Specialist Twitter : @anjaniyadav85 Website : http://www.Vmwareminds.com
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GokulVeeramani
Enthusiast
Enthusiast

the FDM log is empty and please find the syslog .attached

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Anjani_Kumar
Commander
Commander

I checked out and didnt find anything specific to the HA. Everything is normal there.

Try removing and adding the host again in to the host. See if it works. else we need to see on the vpxd.log for some errors if there.

Please consider marking this answer "correct" or "helpful" if you found it useful. Anjani Kumar | VMware vExpert 2014-2015-2016 | Infrastructure Specialist Twitter : @anjaniyadav85 Website : http://www.Vmwareminds.com
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GokulVeeramani
Enthusiast
Enthusiast

HI Anjani,

Thanks for helping me let  me share you what are the steps i did, i have removed the host from the cluster and removed the VPX user id from local user and added again to the cluster and the same issue presist  and i cant able to find any log entry in FDM and pls find the log

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admin
Immortal
Immortal

Try this:

SSH into the host in question and run:

cp /opt/vmware/uninstallers/VMware-fdm-uninstall.sh /tmp

chmod +x /tmp/VMware-fdm-uninstall.sh

/tmp/VMware-fdm-uninstall.sh

After this go back to vCenter server --> Right Client Esxi host and Reconfigure HA Agent.

Good Luck !!  Smiley Happy

GokulVeeramani
Enthusiast
Enthusiast

Hi shazy,

Its an ESXi5.5 U2 so we wont be having uninstallers it will VPXa Smiley Sad

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VMware KB: Reinstalling the vpxa or aam agent without losing the host record from the vCenter Server...

------------------------------------------------------------------------------- If you found this or any other answer helpful, please consider to award points. (use Correct or Helpful buttons) Regards from Switzerland, B. Fernandez http://vpxa.info/
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admin
Immortal
Immortal

Gokul,

Enable SSH on the Esxi host from vCenter server and then Login to this host using putty or other thirst party software with root account and password. Once you login, run the commands I sent you before. I can confirm that the commands work on Esxi 5.5 version.

Good Luck !! Smiley Happy

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GokulVeeramani
Enthusiast
Enthusiast

Hi Bruno,

I have removed the Vpx User and the rejoined the host in cluster the same issue faces..

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do you also have updated vCenter Server to U2?

whab about rebooting? allready tried?

------------------------------------------------------------------------------- If you found this or any other answer helpful, please consider to award points. (use Correct or Helpful buttons) Regards from Switzerland, B. Fernandez http://vpxa.info/
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admin
Immortal
Immortal

Gokul,

Did you try to uninstall FDM agent using below commands:

cp /opt/vmware/uninstallers/VMware-fdm-uninstall.sh /tmp

chmod +x /tmp/VMware-fdm-uninstall.sh

/tmp/VMware-fdm-uninstall.sh

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GokulVeeramani
Enthusiast
Enthusiast

Burno,

No vcenter was  not updated to U2 and yes restarted ...

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GokulVeeramani
Enthusiast
Enthusiast

shazy,

It works on 5.5  In ESXi 5.5 U2, vpxa is now a part of the esxi-base package.please find the error and url

e.JPGhttp://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=103191...

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GokulVeeramani
Enthusiast
Enthusiast


As i  Found the VPXd log as the below error

[08488 error 'DAS' opID=FDA5FF7A-00002707-56-34] [VpxdDas::StartFdmService] Failed to start FDM service on host

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you have to FIRST update vCenter and then the esxi host...you actually don't have a supported state...

------------------------------------------------------------------------------- If you found this or any other answer helpful, please consider to award points. (use Correct or Helpful buttons) Regards from Switzerland, B. Fernandez http://vpxa.info/
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GokulVeeramani
Enthusiast
Enthusiast

As checked the version is compatable for the 5.5 U2 . currently its 5.5 X..please find the below screen shot and i have same config on the another cluster it works with out any issue

e.JPG

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GokulVeeramani
Enthusiast
Enthusiast

Any Help..?

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