orian
Hot Shot
Hot Shot

Vmware tools setup wizard ended prematurely

Hello

we have a horizon view windows 10 1809 golden image.

when we try to install vmware tools (esxi 6.5) we get the next error:

"Vmware tools setup wizard ended prematurely"

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7 Replies
jburen
Expert
Expert

Have a look at the installation log file in the %TEMP% folder. Perhaps it gives you a clue about the failure. There should be a log at C:\ProgramData\VMware\logs

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orian
Hot Shot
Hot Shot

Hello

the error in the log is:

"installation success or error status: 1603"

thank you

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diegodco31
Leadership
Leadership

Check if the following VMware KB article helps:

VMware Knowledge Base

Diego Oliveira LinkedIn: http://www.linkedin.com/in/dcodiego
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orian
Hot Shot
Hot Shot

Hi

when i try in windows 10 i get the next error:

"the account already exists"

thanks

Amir

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diegodco31
Leadership
Leadership

Did you check if the VMtools user is inside the everyone group?

  1. Add the user installing VMware Tools to the everyone group.
Diego Oliveira LinkedIn: http://www.linkedin.com/in/dcodiego
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orian
Hot Shot
Hot Shot

Hi

but when i try to add users to this group via command line, i get  "The specified local group does not exists"

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Gabrie_l
Contributor
Contributor

same.

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