VMware vSphere

 View Only
Expand all | Collapse all

VMware Fusion has encountered an error and has shutdown windows

  • 1.  VMware Fusion has encountered an error and has shutdown windows

    Posted Apr 09, 2019 08:53 AM
      |   view attached

    My virtual machines are all crashing with the error 'vmware  has encountered an error and has shutdown windows'. This happens since last week april 3 and started with once a day, but now it crashes just (20-30seconds) after starting the VM. It seems to work longer after stopping Fusion and start it again or restart my MacBook Pro(2017).

    In the vmware.log file I found the following messages:

    2019-04-09T09:38:46.646+01:00| mks| I125: Msg_Post: Error

    2019-04-09T09:38:46.646+01:00| mks| I125: [msg.log.error.unrecoverable] VMware Fusion unrecoverable error: (mks)

    2019-04-09T09:38:46.646+01:00| mks| I125+ MKS MacOSKeyboard: Keyboard thread failed to respond to ungrab request

    2019-04-09T09:38:46.646+01:00| mks| I125: [msg.panic.haveLog] A log file is available in "/Users/Stefan/Documents/Virtual Machines.localized/MBPW10x64.vmwarevm/vmware.log". 

    2019-04-09T09:38:46.646+01:00| mks| I125: [msg.panic.requestSupport.withoutLog] You can request support. 

    2019-04-09T09:38:46.646+01:00| mks| I125: [msg.panic.requestSupport.vmSupport.apple.menu]

    2019-04-09T09:38:46.646+01:00| mks| I125+ To collect data to submit to VMware support, choose "Collect Support Information" from the "Help" menu.

    2019-04-09T09:38:46.646+01:00| mks| I125+ You can also run "VMware Fusion Problem Reporter.tool" inside the VMware Fusion application bundle directly.

    2019-04-09T09:38:46.646+01:00| mks| I125: [msg.panic.response] We will respond on the basis of your support entitlement.

    2019-04-09T09:38:46.646+01:00| mks| I125: ----------------------------------------

    I am running Fusion v10.1.6 (12989998), which I installed using the 'Check for upgrade' option in Fusion. This did not solve the issue.

    My Mac is running v10.14.4

    I have 3 VM's (MacOS,W7,W10) all of them crashes with the same error.

    In the attachment I added the vmware.log file, hopefully this will help finding the solution.

    Thanks,

    Stefan

    Attachment(s)

    zip
    vmware.log.zip   39 KB 1 version


  • 2.  RE: VMware Fusion has encountered an error and has shutdown windows

    Posted Apr 09, 2019 12:11 PM

    I just upgraded to v11.0.3, but this did not solve the issue