ITMgrWynne
Enthusiast
Enthusiast

Unable to sign-in to VMware vSphere VCenter

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I am getting a username and password are required error. I have put in the correct username/password, as that has not changed in a very long time. Any ideas how to get past the login screen? Screenshot attached.

VM1.png

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ITMgrWynne
Enthusiast
Enthusiast

The issue was our certificate was expired. We have renewed the certificates on  vCenter and fixed the login issue.

As a recommendation, you can add email notification for alarms.

Reference links:

Check STS certificate:
https://kb.vmware.com/s/article/79248

Renew STS certificate:
  https://kb.vmware.com/s/article/79263?lang=en_US

Check Solution user certificate validity:
  https://kb.vmware.com/s/article/2111411

Renew Solution user certificate
  https://kb.vmware.com/s/article/2112283
 
Configure email for an alarm
  https://kb.vmware.com/s/article/2123925

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2 Replies
amohammadimir
Enthusiast
Enthusiast

Try different web browser or use Chrome’s Incognito/Firefox Private mode and check whether login is possible or not.

If the answer is yes try to clear web browser cookies.

Please remember to mark the replies as answers if they helped.
ITMgrWynne
Enthusiast
Enthusiast

The issue was our certificate was expired. We have renewed the certificates on  vCenter and fixed the login issue.

As a recommendation, you can add email notification for alarms.

Reference links:

Check STS certificate:
https://kb.vmware.com/s/article/79248

Renew STS certificate:
  https://kb.vmware.com/s/article/79263?lang=en_US

Check Solution user certificate validity:
  https://kb.vmware.com/s/article/2111411

Renew Solution user certificate
  https://kb.vmware.com/s/article/2112283
 
Configure email for an alarm
  https://kb.vmware.com/s/article/2123925

View solution in original post

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