Unable to login to vcsa vami

[mamatadesai]

Hello,

I recently tried to upgrade vCenter using the vami, logged in as root to port 5480.  Upgrade was perhaps not successful.  I want to (a) find where the logs are (b) retry - but I'm unable to login to the vami as root.  I can still ssh into vcsa.  Could someone help me figure out why vami root login fails?

Thanks!

Mamata

[MikeStoica · Accepted solution]

Can you log in vCenter?

When ssh do service-control --status and see if all services are started.

[msripada]

what is the vcenter version? and is it an update or upgrade which is performed on VCSA?

please check the vcsa logs under /var/log/vmware/applmgmt for vami issues

Thanks,

MS

[vijayrana968]

Have you tried restarting VAMI service !

service vami-lighttp restart

[mamatadesai]

Thanks Mike.  The "applmgmt" service was stopped.  As soon as it started, I could login as root to https://vc-ip:5480, yay!  vami.log and applmgmt.log did not have anything of consequence.