Hi Folks,
I am getting the error " The virtual machine uses hardware version 0, Which is no longer support. Upgrade is recommended " on one of the VMs in a cluster.
I can ping the virtual machine but I can't do any hardware changes, power state changes, etc on this virtual machine from vSphere Client and Web Client.
I checked from SSH session of the parent ESXi host of this VM and found this VM is in the state invalid. I can't do anything on this VM from command line as well.
Rest all the virtual machines are running fine in the cluster.
Can anyone suggest how should I recover this VM.
Thanks in advance.
I think the best choice is to recreate VM first than try to delete\remove from the inventory broken VM.
What I would try as well is restart management agents on the host where VM is regestered at the moment.
Hi!
Usually this indicates that vmx configuration file is broken.
The easiest way is to create a new virtual machine, make necessary configuration and reattach virtual disk from 'broken' vm.
Hi Finikiez,
Thanks for your reply.
Is it somehow possible to unregister the VM in this state?
I can't tell you exactly what's causing the issue, but what I would try in this case is to shutdown the VM from within the guest OS, and then check the VM's files, especially the configuration (.vmx) file. Maybe it's corrupt and need to be recreated, so please ensure that you download/backup the VM's vmware*.log file before trying to power it on again.
André
I think the best choice is to recreate VM first than try to delete\remove from the inventory broken VM.
What I would try as well is restart management agents on the host where VM is regestered at the moment.
Hi Finikiez
Restarting management agents fixed the issue.
Thanks a lot