vmx| I125: TOOLS INSTALL entering BEGINNING state.
2022-12-09T08:27:18.678Z| vmx| I125: ToolsISO: Error failed to verify signature using default cert: (null)
2022-12-09T08:27:18.678Z| vmx| I125: ToolsISO: Error signature check failed for Tools image map '/usr/lib/vmware/isoimages/isoimages_manifest.txt'.
2022-12-09T08:27:18.678Z| vmx| I125: GuestOS: GuestOS_GetToolsImageName: Failed to get Tools ISO image path.
2022-12-09T08:27:18.678Z| vmx| I125: TOOLS INSTALL could not find tools for this guest OS.
2022-12-09T08:27:18.678Z| vmx| I125: TOOLS INSTALL Initialization failed.
2022-12-09T08:27:18.678Z| vmx| I125: TOOLS INSTALL entering IDLE state.
2022-12-09T08:27:18.678Z| vmx| A100: ConfigDB: Setting toolsInstallManager.updateCounter = "7"
2022-12-09T08:27:18.686Z| vmx| A100: ConfigDB: Setting toolsInstallManager.lastInstallError = "21000"
2022-12-09T08:27:18.686Z| vmx| A100: ConfigDB: Setting toolsInstallManager.lastInstallError = "21000"
2022-12-09T08:27:18.686Z| vmx| I125: Vix: [68334 vigorCommands.c:712]: VigorToolsInstallManager_InitiateInstall: Tools error value is 1. Mapped VIX error value is 21000
Can anyone help me
Thank you
Tell us how do you want to install them first. Via vCenter or from Guest OS lvl?
Which environment version, vSphere7?
I want upgrade VMware Tools
I download VMware Tools Windows 12.1.0 , Linux 10.3.25
I follow "Installing and upgrading the latest version of VMware Tools on existing hosts (2129825)" to upgrade VMware Tools
My ESXi is 6.5.0, 5969303