Purple screen on ESXi 6.7

AmarIrget · ‎08-22-2018

Has anyone experienced page faults with Intel 600p series M.2 SSD?

I have random page faults. Sometime it takes few minutes and sometime few hours. Everything started with upgrade to 6.7, on 6.5 I didn't had any issues.

According to crash dumps and logs, issue is with Intel's M.2 SSD. I have attached log before crash. I know that this disk is not officially supported, but I didn't had any issues prior to upgrade.

I have tried to update firmware on Intel SSD, to update NVMe driver but nothing helped.

Does anyone have any idea how to solve this?

GayathriS · ‎08-22-2018

Have you confirmed if this is compatible with ESXi 6.7 ?

I couldn't find the model you mentioned from below link , I may be missing correct model

Here is the compatibility guide please take a look :

https://www.vmware.com/resources/compatibility/search.php?deviceCategory=server&details=1&partner=46...

Please consider marking this answer as "correct" or "helpful" if you think your questions have been answered.

regards

Gayathri

AmarIrget · ‎08-22-2018

It's not on the list as it's not enterprise model of the disk, but the problem I have is that it worked before and it's not working now since upgrade, everything else is the same.

S.M.A.R.T. values of the drive are as good as they can be:

Parameter Value Threshold Worst

---------------------------- ----- --------- -----

Health Status OK N/A N/A

Media Wearout Indicator N/A N/A N/A

Write Error Count 0 N/A N/A

Read Error Count 0 N/A N/A

Power-on Hours N/A N/A N/A

Power Cycle Count 0 N/A N/A

Reallocated Sector Count N/A N/A N/A

Raw Read Error Rate N/A N/A N/A

Drive Temperature 26 N/A N/A

Driver Rated Max Temperature N/A N/A N/A

Write Sectors TOT Count N/A N/A N/A

Read Sectors TOT Count N/A N/A N/A

Initial Bad Block Count N/A N/A N/A

All

Purple screen on ESXi 6.7